Welcome to Byron Bay Holiday Rentals.
We know that selecting the right management for your valuable asset and home is important, and you need to know you are in the right hands. Looking after your property, as well as ensuring a good flow of the right bookings is essential. There is quite an art to getting this delicate balance right - we have been perfecting it for over 17 years and still monitor industry and local trends to ensure we are doing the best possible for our owners.
With us, you can expect the support, guidance and care from a team who love what they do, and always strive to set the standard for excellence. We’re all about forging genuine, open and long-lasting relationships with our owners, and throughout your journey with us, you can count on us to deliver exactly what we promise, with our service tailored to you.
See below how you can benefit from one of Australia’s premier property management groups. Contact us for more information, or to arrange a no-obligation discussion with our team.
Why list with us?
Long-term operation & excellent industry knowledge
From humble beginnings, our business has grown organically over the last two decades and we are now the largest in the Byron Bay region and continue to expand nationwide, across Australia. We offer a wealth of experience, as well as unrivalled local and industry knowledge, which means our owners can trust in our holiday letting know-how and our capability to competently manage their property.
How are we different?
Short-term & holiday letting is our focus
Unlike many traditional real estate agents, our business specialises in short term and holiday letting. We are dedicated to holiday accommodation and this focus has allowed us to develop an exceptional industry reputation in offering quality properties to our guests and first-rate property management to our owners. With our speciality knowledge, we concentrate on managing and improving the customer experience from the booking through to the stay and beyond. This commitment to our guests generates repeat business which is an increasing customer segment for us, and one which we like to reward and nurture through discounts, special offers, and special treatment.
We are at the cutting edge of technology
We recognise that holiday letting increasingly takes place in a web-savvy, digital marketplace and we have responded accordingly. We’ve been at the forefront of digital distribution, pioneering the management software that allows us to promote your property across our live, online, affiliate network. We offer live global distribution and availability, meaning your property reaches all corners of the world, in real time. What’s more, our dedicated team is available 24 hours a day, 7 days a week to operate successfully within the global marketplace and maximise bookings for our owners. This includes answering every enquiry and ensure listings are up to date around the clock.
Property presentation and meticulous maintenance are our priorities
We understand that our owners want their property to be looked after. We pride ourselves on maintaining our array of properties to the highest, hotel standard. Presentation and maintenance are fundamental to our business and our team works closely with our owners to ensure their property is rental-ready, as well as continually maintaining our owner-manager relationships.
To ensure both our owners and guests have confidence in us, we engage in a meticulous matching process of our guests to our properties to ensure the right guest stays in the right property, every time. A team leader is assigned to every individual property and our extensive cleaning and maintenance manual is carefully executed following every stay.
We are also registered with the Holiday Letting Organisation and honour their code of conduct.
To find out more about the management services we offer or to list your property with us please fill out the enquiry form.
Testimonials from our happy Byron Bay property owners.
We are writing to express our heartfelt thanks for all your guidance and support over the past year. From that first meeting in the surf (How very Byron Bay!) to the present, you have far exceeded our expectations.
You have achieved what many businesses fail to do, by blending professionalism with Byron chill. From your wonderful team in the office, to the lovely Lee our cleaner, right through to the many tradespeople you are able to call on, the same sense applies. When problems arose, as they will from time to time, they were dealt with promptly and efficiently, to the satisfaction of all concerned.
Words such as helpful, reassuring, professional and personable all come to mind when thinking about your company culture. No doubt, this is because of the standards you set day in and day out, and the careful selection of all your wonderful staff.
As you know, it was not easy for us to make the decision to place our home in the rental market, as we are very house proud. Unkind people might even call it obsessive! It was even more difficult for us to recently sell our property and return to the hurly burly of Sydney, just when everything was working so well. You were most helpful in both of those processes and particularly gracious during the sale.
It is always a pleasure to see hard work, initiative and ethical behaviour rewarded, and we have both taken great pleasure in observing the growth and success of your company. We regard you with great respect and affection and would be happy to recommend you to anyone who may have need of the service you provide. There is no doubt in our minds that Byron Bay Holiday Rentals is by far the best such company in the region, from both an owner perspective and that of holiday makers.
We wish you well for the future and know your company will go from strength to strength.
Terry and Kay Wylie, Kiah Seascape
Byron Bay Holiday Rentals is the third holiday rental agency that we've used for our property over the past 4 years. For once, everything seems to be effortless, from the notifications of bookings, monthly accounts, cleaning and maintenance - their attention to detail, and the SPOTLESS condition of our house every time we visit.
What's more - they are always offering us new ways to increase bookings - it's been an absolute pleasure to work with Byron Bay Holiday Rentals.
Owner, Aurora Holiday House
For the record congratulations to everyone on the team for presenting our property in better condition than when we finished the build. I was very proud to showcase to my group of friends...
Mark Walkley, Co-owner Byron Luxury Beach Houses
Thanks a million. We only wish you guys had offices in malaysia so you could manage our other properties so efficiently!
To the fabulous team at Byron Bay Holiday Rentals,
Thanks you for your wonderful, expert support and care of our home – the Longhouse. We consider ourselves so lucky to have you as our managing agents. You make the whole experience of owning and running the house a joy.
Warmest regards and thanks.
Little things are often the most important detail and the communication of information regarding our home is top class. This together with the on time monthly accounts, the selection of efficient cleaners and attention to the garden makes our association a happy one.
Jenny Abraham & John Downs, Owners The Springs
...the money is in the bank promptly every month and the accountant loves their professional statements.
Wendy Taylor, Owner Taylors at Tallows
I have booked with BBHR 11 times now (maybe more) and have been well advised each time. This property has been kept to the standard commensurate with the price. Which would keep me coming back. There have been times that i have rented property that is tired looking for the price and would make me look elsewhere for future holidays (eg Yamba) but with this sort of property this would not be the case. The house was well positioned for the town but on a quiet street. The weather was perfect, great time of year to visit.
John, Turtle Bay, May 2016
The house and the management of the process by you guys were both 10/10!!!! Your communication leading up to and at the end of our stay was great and it was good to know there was someone we could call if necessary. Everything in the house was in fantastic working order. We will be back! Thanks Sean
Sean, Jimmy’s Beach House, Jan 2016
Hi, we have been staying at the same place every January for the last 4 years. We have always been able to get assistance when required, but have been left alone to enjoy the property the rest of the time. Communication has been great, & once again, non-intrusive.
Cath, Beach Villa 17 East on Byron, Jan 2016
To the Team at Byron Bay Holiday Rentals - I think you guys have been awesome. You're a truly professional outfit who puts the "customer" first. I've felt that you've more than satisfactorily addressed each query or issue raised, and gone above and beyond in some cases.
You're all really nice, too, which makes a huge difference. It's been a pleasure dealing with each one of you.
Guest, Kamala, July 2013