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Refund Policy
Payment:
- Payments may be paid by cash, credit card, or bank transfer. A deposit of 50% of total rent is payable within 7 days of making your booking.
- A Security deposit of $1000.00 is payable with final payment, to be refunded within 2 working days of your departure, subject to our terms and conditions. The Security deposit will not be required if your booking is made by credit card.
- Final payment must be paid 30 days prior to your arrival or as pre arranged.
Cancellation:
- Cancellations must be made in writing by the person who made the booking.
- If booking is cancelled 2 months or more prior to commencement, then your deposit (less a booking fee of $50.00) will be refunded in full.
- If your booking is cancelled less than 2 months prior to commencement, then refund of your payment is subject to a confirmed re-booking of the property (less a cancellation fee of $100.00).
Changes:
- The booking is made in good faith and maybe subject to change. We cannot accept responsibility for action taken by the property owner of the premises outside our control. However, reasonable endeavour will be made to offer alternative accommodation, should this occur.
- In the event that the property is offered for sale, the tenant agrees to allow the owner or agent to inspect the property with the prospective purchasers, by appointment and during reasonable hours.
- Tariffs are subject to change with out notice.
- The description of the premises is given in good faith; no responsibility for misrepresentation will be accepted.
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